Borrowing & Access

Current Students, Faculty, Staff, & EOU Partners

Current students, faculty, staff, and EOU partners have physical and online access to all library resources and services. EOU ID cards are required to enter the building after 6:00 PM. Student privileges expire after graduation or once students are no longer registered. Faculty, staff, and EOU partner privileges expire when affiliation with EOU ends.

Retired Faculty & Staff

Retired faculty and staff have access to the physical library during public opening hours. They can continue to borrow EOU materials and use Summit and Interlibrary Loan services using their EOU ID card. Retired faculty and staff do not maintain online access to library databases and resources unless they are faculty emeritus. Faculty Emeritus can request online library access by submitting the Faculty Emeritus Library Access form.

Alumni

EOU graduates have access to the physical library during public opening hours. They can borrow EOU materials by applying for an EOU Alumni Library Card. Alumni do not have access to Summit or free Interlibrary Loan services. EOU Alumni cardholders can borrow up to 10 items at once and make Interlibrary Loan requests at a per-item charge. Alumni do not have remote online access to databases or library resources, but can use online library resources from within the library building on campus.

Community Members & Visitors

Community members and visitors have access to the physical library during public opening hours. They can borrow EOU materials by applying for an Oregon Library Passport card or purchasing a Community Patron card. Oregon Library Passport and Community Patron cardholders can borrow up to 10 items at once and make Interlibrary Loan requests at a per-item charge. Oregon Library Passport and Community Patron cardholders do not have remote online access to databases or library resources, but can use online library resources from within the library building on campus.

Loan Periods

The Service Desk will provide the due date information or will renew items over the phone (541-962-3864). Additionally, we will notify you via email when materials you have checked out are overdue. The reminders do not substitute for your knowledge of the due dates. For students, staff, and faculty, the reminders are sent to your EOU email account. Community and Alumni borrowers need to inform the Service Desk with any updated email information.

Library Use Only Collections

The following library materials or collections are designated for in-library use only:

• Reference & Theses
• Curriculum
• Periodicals & Newspapers
• Microfiche/Microfilm
• Archive Collection
• Maps

Lost or Damaged Items

EOU Library does not charge fines for overdue items, but does charge a replacement fee for lost or damaged items. Items are considered lost when 21 days overdue.

The borrower is financially responsible for lost, stolen, or damaged library items and equipment. Lost items will be billed to your EOU Student Account. Charges for EOU owned items will be refunded if the item is returned. Lost item charges for Summit items can only be refunded if EOU Library has not already been charged for the item.

If Library items are damaged (especially by water), please return them immediately to the front desk of the library so appropriate measures can be taken to salvage the item.

Lost or Damaged Item Replacement Costs

• EOU Library Books and Media – $50 per item
• EOU Library Popular Reading Books – $25 per item
• Summit Items – $90
• Interlibrary Loan Items – determined by lending library
• Equipment – varies by item
• Library of Things – varies by item

Notices & Billing

For borrowed items, we send the following notices by email:

• First Courtesy Notice – 5 days before the due date
• Second Courtesy Notice – on the due date
• First Overdue Notice – 7 days after the due date
• Second Overdue Notice – 14 days after the due date
• Lost Item Charge Notice – 21 days after the due date
• Student Account Charge Notice – 14 days before charges are posted

Once a month, library charges are submitted to the Student Financial Services office and posted on your EOU Student Account. Any charges are billed and paid through Student Financial Services which is located on the first floor of Inlow Hall.

Replacement Copies

Depending on the lending library, you may be able to purchase a replacement copy for the library rather than paying the lost or damaged item charge. All replacement copies must be in new condition and the same edition as the lost item.

Replacement copies must be approved in advance by the library. Please email circulation@eou.edu or call us at 541-962-3671 to coordinate before purchasing an item.

Appeal Process

If you believe you were charged in error or extenuating circumstances apply you may submit an appeal. Appeals should be made within 30 days of the charge being posted to your EOU Student Account.

To submit an appeal, email circulation@eou.edu and describe what happened.
You will receive a response by email within 7 business days. Charges may be upheld, reduced, or waived.