EOU Library

Using Books and Other Items

EOU students, faculty, and staff can checkout EOU owned library items through a request process. Library staff will pull items you request, and items can be picked up at the library or mailed to your home address. Please note that for mailed items you will be responsible for return postage. Instructions for requesting items through Primo are listed below. Please contact us with any questions.

How To Request Items from EOU

1. Begin by searching for your topic or item in Primo.

2. Click on the title of the item you want. Sign in to Primo to access the request option.

3. In the Find & Request section choose the link that says “Request From EOU”.

4. Fill out the request form.

• If you want to pick up the item at the library select the EOU Library pickup location and you will receive an email when the item is ready for pick up (usually within 1 business day).
• If you are an online student or unable to pick up the item then select the Home Address pickup location and the item will be mailed to the mailing address listed in your EOU account. If you need the item sent to a different address, please specify this in the comments section. You will be responsible for return postage when sending the item back.

Once you have filled out the form click on the Request button to submit the request.

5. Once your item has been processed you will receive an email to your EOU email address with further instructions for pickup or confirmation that your item has been mailed to you.

How To Request Items from Summit

Items in Primo that are owned by other Summit libraries can also be requested. These items will be sent to the EOU Library and then can be picked up or will be mailed to your home address if you are an online student. To request a Summit book click on the “Find & Request” link and then the “Request from Summit” link.

If you are not signed in then you will need to do so with your Mountie Pass. Once you are signed in, click on the “Request Summit Item” link.

Submit the request form to complete your request. You will receive an email when your item is ready to be picked up at the library. If you are an online student we will send your item(s) to your home address and you will be responsible for return postage.

More questions?

If you need any assistance please Ask a Librarian.